Comments on: Photo Report: First Look of Abu Dhabi’s New Airport Terminal A

By: Peter Jolicoeur

Peter Jolicoeur — Fri, 10 Nov 2023 04:41:37 +0000

Thanks for the report, and I’m excited to finally see the terminal — as I was working on this project about fifteen years ago! This will be a huge improvement over the existing facilities, which basically operate as a bus terminal due to limited contact gates. One minor correction — Muji stores already exist at airports in the Chinese Mainland, so this won’t be the first.

By: Mak

Mak — Sat, 04 Nov 2023 15:28:54 +0000

I am certainly curious what Etihad can do with the 787 because the current J product is rather underwhelming. I’ll take UAE and Abu Dhabi over Doha and Qatar any day in almost any possible aspect, but it’s got some catching up to do as far as it’s national airline.

By: Sam Chui

Sam Chui — Fri, 03 Nov 2023 13:52:41 +0000

In reply to Mak. Part of the delay is due to one construction consortium went into bankruptcy. With new Premium cabin product and fully enclosed suite on new deliveries (A350/B787) I believe Etihad experience will be improving.

By: Mak

Mak — Fri, 03 Nov 2023 13:26:54 +0000

I have never understood the cascading delays – which couldn’t be for want of money – but it has cost Etihad a lot in terms of customer experience. In my opinion the quality chasm between Qatar and Etihad has grown from de-minimus to rather pronounced and at this moment is closer to a good US carrier than those in the top ranks. When you are an airline that exists mostly as a hub and spoke system, a mediocre ground experience pulls down the entire product . . . and has done.